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Designing Segment-Targeted Interventions for Improving COVID 19 Vaccine Uptake
Targeting using Psycho-behavioural segmentation

Human behavior is complex. It is influenced by an individual's environment, emotion, and beliefs. 2 years hence, COVID-19 vaccination rates have been inconsistent with some countries able to achieve high vaccination rates within their population. But in several countries the vaccination rates remain underwhelming despite vaccine availability. 

We believe psycho behavioural segmentation can lead to targeted solutions that are customized for different segments of the population, based on their shared context and characteristics.

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PROJECT DESCRIPTION
COVID-19 Vaccine hesitancy needs to be addressed

Developing a safe and efficacious vaccine against COVID-19 in record time has been a success, but swift and comprehensive rollout of the vaccine has been marred by a number of challenges.

 

On the supply side, these include funding, accessibility, and the logistical complexity of transporting, storing, and administering vaccines. On the demand side, one key challenge is vaccine hesitancy and resistance. Low confidence in COVID-19 vaccines, and low willingness to receive them, is a significant and growing risk to beating the pandemic globally.

79
%
OF RESPONDENTS WOULD TAKE A COVID-19 VACCINE
4-38
%
VACCINE
HESITANCY RANGE
48.2
%
AGREED TO VACCINATE ON ITS AVAILABILITY
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COUNTRIES
Countries of interest to drive vaccine confidence and uptake

These countries have been prioritized to understand the unique and diverse contexts of demand for COVID-19 vaccines and ensure equitable access.

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PROJECT APPROACH
Psycho-behavioral segmentation methodology

Follow along with us as we move through the different stages of this project from developing an in-depth understanding of the problem context to supporting the implementation of interventions. The stage we are currently working on is highlighted here.

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Research
2
Research

Understand the COVID-19 context, drivers and barriers to vaccine uptake through formative qualitative research. Then measure the prevalence, variations and clustering of drivers and barriers to COVID-19 vaccine in the population through quantitative segmentation.

Design Research and Outputs
3
Design Research and Outputs

Co-create and prioritize solution concepts with key stakeholders. Test concepts with psycho-behavioral segments and health system stakeholders. Synthesize findings in the creation of a design blueprint.

Research
Planning
1